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From386US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica , Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
575 sq. feet 
Bed options:
1 King Size Bed
Golf view
Shower
Coffee machine
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Run Of House Room Assigned On Arrival
Max:
2 persons
575 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Deluxe Junior Suite
Max:
2 persons
575 sq. feet 
Bed options:
1 King Size Bed
Lake view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 7.5 mi
Airports
Cancun (CUN) 10.1 mi
Isla Mujeres (ISJ) 21.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Tennis court
  • Golf course
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica , Cancun, Mexico, 77500
Map view
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica , Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Iberostar Cancun Golf Course
1700 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
9.0
Location
8.0
Service
8.0
Dining
6.2
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 181 reviews
Kenneth
United States of America, January  2025
5.4/10

My stay at Hyatt Vivid Grand Island Cancun was mostly enjoyable with superb hospitality and spacious rooms. However, the service at the breakfast buffet was inconsistent, and I felt the food options could use more variety, especially for dietary restrictions. Overall, it's a beautiful resort with great potential! 🌊✨

Rooms
10.0
I stayed in a Junior Deluxe Suite Bay View King, which was spacious and comfortable. The room had stunning views, making my mornings good as I enjoyed coffee on the balcony.
Service
7.0
The staff were friendly and attentive during most interactions, but I experienced slow service at the breakfast buffet where I had to wait a long time for coffee and other requests.
Location
9.0
The resort's location was great, and I appreciated the quick shuttle service to the beach club, making it easy to enjoy the beach experience.
Dining
6.0
While there were delicious options at the specialty restaurants like Aglio (Italian) and Oishii (Japanese), I found the breakfast buffet limited, especially for vegan choices. I felt the variety needed improvement.
Facilities
8.0
The resort was stunning with a beautiful rooftop pool and ample bar options, but some areas looked worn out, and the cleanliness could be better across the hotel.
Mark
United States of America, December  2024
6.6/10

I had an enjoyable stay, as the location and facilities were excellent, though some aspects, especially food quality, could improve. The staff's hospitality and attentiveness stood out and made the experience nice. However, the Vantage Club didn't feel worth the money, as I didn't feel truly special or VIP.

Rooms
10.0
My Junior Suite Bay View King was spacious and comfortable, with great views.
Service
10.0
The staff were incredibly friendly and attentive, from check-in to room service. Specific shout-outs to Victor and Joel for their amazing service! 😊
Location
9.0
The resort's location is beautiful and well-positioned, enhancing my overall experience.
Dining
7.0
While some meals were delicious, I was disappointed by the food quality overall. The breakfast buffet stood out, but some dishes were not up to par. 🍽️
Facilities
8.0
The facilities were impressive and included a great rooftop pool and beach club, though I felt the food options at the Vantage Club could improve.
Richard
United States of America, December  2024
6.6/10

I had a lovely stay at Hyatt Vivid Grand Island Cancun while celebrating my wedding anniversary. The variety of food options was impressive, and the spacious room with a stunning bay view exceeded my expectations. However, the hotel is a bit far from the main street, and relying on taxis or the bus can add to the costs.

Rooms
9.0
The Junior Deluxe Suite I stayed in was spacious and comfortable, offering a lovely view of the bay. I truly enjoyed my time in the room.
Service
8.0
The service from the staff was excellent overall. They were quick and accommodating, especially at the bar. However, the breakfast service could be improved.
Location
7.0
While the beach club was just a five-minute shuttle ride away, the hotel is about 1.5 miles from the main street. I found the bus stop right outside quite handy for getting around.
Dining
6.0
There were many dining options, but I found some of the food lacked flavor. The breakfast buffet wasn’t great for vegan options and could use more variety.
Facilities
7.5
The rooftop pool was a nice spot to relax, though I noticed some parts of the hotel were starting to show wear. Overall, facilities like room service and a range of bars made my stay enjoyable.
Fred
United States of America, December  2024
6.2/10

I enjoyed my stay at Hyatt Vivid Grand Island Cancun, where the staff delivered excellent service and the facilities were beautiful. However, some things left much to be desired, particularly the dining options and cleanliness throughout the hotel. Overall, it was a mix of great experiences and areas needing improvement.

Rooms
8.0
I stayed in a Junior Deluxe Suite Golf View King, which was modern and in excellent condition. I loved enjoying my morning coffee on the spacious balcony with views of the lagoon.
Service
8.0
The staff service was excellent. They were always accommodating and attentive, especially during meals.
Location
7.0
The location was convenient with a quick shuttle service to the nearby beach club, which I appreciated for easy access to beautiful beach facilities.
Dining
5.0
While the specialty restaurants, Aglio and Oishii, had good service, I found the breakfast buffet lacking in vegan options and overall variety. The quality of food was inconsistent, and I expected more from the dining experience.
Facilities
6.0
The hotel features beautiful facilities like the rooftop pool and beach club, but cleanliness could be improved, as some areas seemed worn and not up to standard.
Leonard
United States of America, October  2024
5.8/10

I enjoyed my stay, especially the beautiful grounds and excellent service. However, the food quality was disappointing and the wine selection could definitely use improvement.

Rooms
8.0
My Junior Deluxe Suite Bay View was lovely, with great views and clean amenities. however, the quality of room service left something to be desired.
Service
7.0
The staff were very accommodating, and service at the bar was quick. but I did have some issues with the reception staff being unhelpful on a couple of occasions.
Location
8.0
The resort is well-located with beautiful views. though I would have liked a more direct path to local transportation.
Dining
7.0
I loved the variety of cuisines, but the food lacked seasoning. especially disappointing since the Japanese breakfast option was unavailable during my stay.
Facilities
8.0
The facilities were great with plenty of activities and well-designed spaces. but the room service food could definitely be improved.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room