Explore a range of transportation options for your spa getaway
City Center
Cancun
7.5
mi
Airports
Cancun (CUN)
10.1
mi
Isla Mujeres (ISJ)
21.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Valet parking
24-hour services
24-hour reception
24-hour security
Babysitting
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Adults only
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Canoeing
Tennis court
Golf course
Table tennis
Yoga class
Aerobics
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business center
Children
Board games
Children's play area
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica ,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica ,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museums
Mayan Museum of Cancun
2100 ft
Beach
Playa Delfines
3600 ft
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
3800 ft
Museums
Parque Maya Cancun
3300 ft
BLVD Kukulkan KM 6.5
Extreme Games Cancun
1.4
mi
Blvd. Kukulcan
Dolphinaris Cancun
1.9
mi
Night club
H Roof
2.0
mi
Spa Center
NIZUC Resort & Spa
2.3
mi
Benito Juárez
Laguna Nichupte
2.3
mi
CancunMexico
Avenida Kukulkan
2.7
mi
Mall
Luxury Avenue
2.6
mi
Av. Sur 8 9
Laguna del amor
2.5
mi
Museums
Museo Subacuatico de Arte
2.7
mi
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
2.7
mi
Beach
Playa Marlin
2.9
mi
Blvd. Kukulcan 13
Marlin Beach
2.8
mi
Amusement & Theme Parks
Ventura Park Cancun
3.5
mi
Museums
Cancun Wax Museum
3.3
mi
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
3.4
mi
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
3.4
mi
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
3.9
mi
Nearby
Blvd. Kukulcan
Iberostar Cancun Golf Course
1700 ft
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
9.0
Location
8.0
Service
8.0
Dining
6.2
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 181 reviews
Kenneth
United States of America,
January
2025
5.4/10
My stay at Hyatt Vivid Grand Island Cancun was mostly enjoyable with superb hospitality and spacious rooms. However, the service at the breakfast buffet was inconsistent, and I felt the food options could use more variety, especially for dietary restrictions. Overall, it's a beautiful resort with great potential! 🌊✨
Rooms
10.0
I stayed in a Junior Deluxe Suite Bay View King, which was spacious and comfortable. The room had stunning views, making my mornings good as I enjoyed coffee on the balcony.
Service
7.0
The staff were friendly and attentive during most interactions, but I experienced slow service at the breakfast buffet where I had to wait a long time for coffee and other requests.
Location
9.0
The resort's location was great, and I appreciated the quick shuttle service to the beach club, making it easy to enjoy the beach experience.
Dining
6.0
While there were delicious options at the specialty restaurants like Aglio (Italian) and Oishii (Japanese), I found the breakfast buffet limited, especially for vegan choices. I felt the variety needed improvement.
Facilities
8.0
The resort was stunning with a beautiful rooftop pool and ample bar options, but some areas looked worn out, and the cleanliness could be better across the hotel.
Mark
United States of America,
December
2024
6.6/10
I had an enjoyable stay, as the location and facilities were excellent, though some aspects, especially food quality, could improve. The staff's hospitality and attentiveness stood out and made the experience nice. However, the Vantage Club didn't feel worth the money, as I didn't feel truly special or VIP.
Rooms
10.0
My Junior Suite Bay View King was spacious and comfortable, with great views.
Service
10.0
The staff were incredibly friendly and attentive, from check-in to room service. Specific shout-outs to Victor and Joel for their amazing service! 😊
Location
9.0
The resort's location is beautiful and well-positioned, enhancing my overall experience.
Dining
7.0
While some meals were delicious, I was disappointed by the food quality overall. The breakfast buffet stood out, but some dishes were not up to par. 🍽️
Facilities
8.0
The facilities were impressive and included a great rooftop pool and beach club, though I felt the food options at the Vantage Club could improve.
Richard
United States of America,
December
2024
6.6/10
I had a lovely stay at Hyatt Vivid Grand Island Cancun while celebrating my wedding anniversary. The variety of food options was impressive, and the spacious room with a stunning bay view exceeded my expectations. However, the hotel is a bit far from the main street, and relying on taxis or the bus can add to the costs.
Rooms
9.0
The Junior Deluxe Suite I stayed in was spacious and comfortable, offering a lovely view of the bay. I truly enjoyed my time in the room.
Service
8.0
The service from the staff was excellent overall. They were quick and accommodating, especially at the bar. However, the breakfast service could be improved.
Location
7.0
While the beach club was just a five-minute shuttle ride away, the hotel is about 1.5 miles from the main street. I found the bus stop right outside quite handy for getting around.
Dining
6.0
There were many dining options, but I found some of the food lacked flavor. The breakfast buffet wasn’t great for vegan options and could use more variety.
Facilities
7.5
The rooftop pool was a nice spot to relax, though I noticed some parts of the hotel were starting to show wear. Overall, facilities like room service and a range of bars made my stay enjoyable.
Fred
United States of America,
December
2024
6.2/10
I enjoyed my stay at Hyatt Vivid Grand Island Cancun, where the staff delivered excellent service and the facilities were beautiful. However, some things left much to be desired, particularly the dining options and cleanliness throughout the hotel. Overall, it was a mix of great experiences and areas needing improvement.
Rooms
8.0
I stayed in a Junior Deluxe Suite Golf View King, which was modern and in excellent condition. I loved enjoying my morning coffee on the spacious balcony with views of the lagoon.
Service
8.0
The staff service was excellent. They were always accommodating and attentive, especially during meals.
Location
7.0
The location was convenient with a quick shuttle service to the nearby beach club, which I appreciated for easy access to beautiful beach facilities.
Dining
5.0
While the specialty restaurants, Aglio and Oishii, had good service, I found the breakfast buffet lacking in vegan options and overall variety. The quality of food was inconsistent, and I expected more from the dining experience.
Facilities
6.0
The hotel features beautiful facilities like the rooftop pool and beach club, but cleanliness could be improved, as some areas seemed worn and not up to standard.
Leonard
United States of America,
October
2024
5.8/10
I enjoyed my stay, especially the beautiful grounds and excellent service. However, the food quality was disappointing and the wine selection could definitely use improvement.
Rooms
8.0
My Junior Deluxe Suite Bay View was lovely, with great views and clean amenities. however, the quality of room service left something to be desired.
Service
7.0
The staff were very accommodating, and service at the bar was quick. but I did have some issues with the reception staff being unhelpful on a couple of occasions.
Location
8.0
The resort is well-located with beautiful views. though I would have liked a more direct path to local transportation.
Dining
7.0
I loved the variety of cuisines, but the food lacked seasoning. especially disappointing since the Japanese breakfast option was unavailable during my stay.
Facilities
8.0
The facilities were great with plenty of activities and well-designed spaces. but the room service food could definitely be improved.
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Hyatt Vivid Grand Island Cancun (Adults Only)20.04
-
21.04.2025